Cancelling or changing an appointment

We experience a high number of missed appointments each week, which reduces the number of appointments available for those most in need, please ‘Keep or Cancel’ your appointment

Cancelling or changing an appointment

To cancel your appointment:

  • click on the “Manage your appointment link” in your appointment reminder text message
  • use your NHS account (through the NHS website or NHS App)
  • complete an online form
  • phone us on 01525 300898, Monday to Friday from 8:30am to 6pm
  • Repeated failure to attend booked appointments may result with a practice management team meeting with you to discuss your ongoing care.